We talk to thousands of small merchants each month.  Their questions span many topics, but we’re often asked if we can provide any guidance in helping a small merchant select a hosting provider.  Our customers are looking for a provider who will meet their specific business needs and offer a cost-effective  solution.

David Abouchar, senior director of product management at ControlScan, recently led a podcast on this  topic. In the podcast, "Tips to Choosing the Best Hosting Provider for your Website", David gave insight into the kind of questions you should ask and the level of support you should expect when choosing a hosting provider.  A few of the key takeaways that I think you’ll find helpful are:

• Anticipate your Website traffic and how you will be processing credit cards first so you can determine the right hosting plan.
• Decide whether or not you will need managed or unmanaged services based on your technical resources.
• The level of support is a key consideration. Know up front how and when support will be available to you.
• Use your resources. Ask your Web designer and other vendors for referrals.
• Be sure to review the agreement and contract terms in detail before your final selection. Know which services covered in the base services agreement and which are not.
• Make sure the hosting provider you select is PCI compliant as this will greatly simplify your own PCI compliance process.

To learn more about choosing a hosting provider, check out the podcast by visiting https://www.controlscan.com/podcasts/choose_best_hosting_provider.php.

'Til next time,

Joan

The eSecurity Diva

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